Frequently Asked Questions

Find answers to common questions about our apparel and services

How do I know which size to order?

We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Where are your clothes manufactured?

We source high-quality materials globally and prioritize ethical manufacturing practices. Many of our custom designs are printed and finished right here in Kentucky.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. Please contact us within 1 hour of placement if you need to make changes.

Do you offer international shipping?

Currently, we ship within the United States and Canada. We are working on expanding to more international destinations soon.

How should I care for my Kentucky Shop apparel?

To preserve the quality of prints and fabric, we recommend machine washing cold, inside out, and tumbling dry on low heat.

What should I do if I receive a damaged item?

Please email our support team immediately with your order number and a photo of the damage so we can send a replacement.